At oneofoneldn Ltd, all our products are available on a pre-order only basis. This means items are not in stock at the time of purchase. Production begins once we have reached the required number of sales to fulfil our bulk order.

Fulfilment timeline

• Orders are expected to be delivered within 8-12 weeks from the date of purchase.
  
  
• Please note this is an estimated timeframe and may be subject to change due to production or shipping delays. If there are significant delays, we will notify you by email.

Minimum order requirement

• If we do not reach the required number of sales to proceed with production, we will notify you by email and issue a full refund to your original payment method. Refunds will typically be processed within 5–10 business days.

Cancellations & refunds

• You may cancel your pre-order at any time up until the estimated shipping date.
  
  
• To cancel, please email contact@oneofoneldn.com with your order number.
  
  
• A full refund will be issued to your original payment method, typically within 5–10 business days.

Agreement

By placing a pre-order with oneofoneldn Ltd, you acknowledge and agree to this pre-order policy, including the possibility that your order may not be fulfilled if the minimum requirement is not met.

Contact us

If you have any questions, please contact us at contact@oneofoneldn.com.

All other store policies continue to apply.